Creative Agency Task Hub with Client-Facing Portal

A focused project tracker where small creative agencies manage deliverables on an internal kanban board and share branded client portals for progress review and approvals without email chains.

SaaS WorkflowProfessional ServicesTiered monthly subscription per workspace, scaling with number of active client projects and team seats.
MVP time2-4 weeks
DifficultyEasy
Infra cost$24-$76
RevenueSubscription
Review the decision summary
9,642 views
Updated August 2, 2026

Decision snapshot

Is this worth validating?

Build this if

You serve creative agencies that lose billable hours to approval chaos and lack a branded client-facing progress surface.

Avoid this if

Your target users already standardize on an all-in-one agency management platform and have no appetite for a narrower, workflow-specific tool.

Validate first

Onboard 5 agencies, have each create a client project in under 5 minutes, and confirm at least 3 clients use the portal link to approve a deliverable without an email follow-up.

Problem and target customer

Why this exists

Customer problem

Small creative agencies juggle client deliverables across generic tools, spreadsheets, and email threads. Approvals get buried in inboxes, time per deliverable goes untracked, and clients lack a single place to see project progress.

Who pays

Indie creative agency operators and small studio owners managing 5-30 concurrent client projects who need structured task tracking and a professional client-facing experience without enterprise software overhead.

Business model

Monthly subscription with a paid workspace tier for agencies managing multiple concurrent client projects.

Editorial note

Creative agencies lose billable hours when approvals scatter across email and task status lives in a tool clients never see. This hub keeps internal kanban work and client-facing progress in one system, so an operator can move a task to Review and know the client will see it without a follow-up message.

The MVP deliberately excludes invoicing, Gantt charts, and team chat. Those features pull scope into a full agency management platform. The first version proves that a narrow, workflow-specific tracker with a branded client portal reduces approval friction and gives agencies a professional surface to share with clients.

Choose your next step

What do you need next?

Evaluate the operating tradeoffs quickly, or inspect how to build the MVP.

Evaluation preview

What would it take to run?

Directional infrastructure estimates for the current 1,000 generated outputs assumption. Open the full calculator when you are ready to change it.

Open full cost and deployment
ManagedSelected
$30-$90/ month

Managed app hosting, database, backups, and basic observability for the ai-generation workflow.

Lowest operating effort
Lean self-hosted
$13-$53/ month

One small VPS running the app, database, media volume, and backup job.

Lowest baseline cost
More control
$50-$150/ month

Separate app, data, storage, and worker capacity for cleaner operations.

Most separation and control

Build blueprint

Build the first paid use case

Product goal

Who it serves and what it must change

Target user
Indie creative agency operator managing 5-30 concurrent client projects with a small team
Problem
Client deliverable tracking is split across generic tools and email, causing lost approvals, untracked time, and no professional client-facing progress surface.
Measurable outcome
An agency can onboard a new client project in under 5 minutes, and a client can approve a deliverable through the portal without an email exchange.

MVP scope

What ships now and what waits

Included

  • Internal kanban board with drag-and-drop task stages
  • Client-facing portal with shareable link and approval actions
  • Per-task time tracking with start/stop timer
  • Activity log with timestamped status and approval events
  • Branded workspace with agency logo in portal header

Excluded

  • Invoicing and payment processing
  • Gantt charts and resource forecasting
  • Internal team chat or messaging
  • File versioning and annotation tools
  • White-label multi-agency customization

UX and user flow

Screens, actions, and states

Project Onboarding Wizard

Guide the operator through creating a client project with name, deliverables, and team assignments in under 5 minutes.

Enter client and project detailsAdd deliverable tasksAssign team membersGenerate portal link
Internal Kanban Board

Display all project tasks as draggable cards across stages so the team can manage work visually.

Drag cards between stagesStart and stop task timersEdit task details and due datesMark task Ready for Approval
Client Portal View

Show clients a read-only progress timeline with deliverable statuses and approval buttons without requiring an account.

View project progressReview deliverable detailsApprove or Request ChangesSee activity history
Task Detail Panel

Provide a side panel or modal with full task information including time entries, assignee, and approval history.

View logged timeRead activity logEdit task descriptionAttach files

Primary flow

  1. Operator creates client project via onboarding wizard
  2. Operator populates kanban board with deliverable tasks
  3. Team tracks time and moves tasks through stages
  4. Operator marks task Ready for Approval and shares portal link
  5. Client reviews and approves or requests changes in portal
  6. System logs decision and notifies operator via email

Loading, empty, and error states

  • Briefed - task created with requirements
  • In Progress - team actively working with timer running
  • Ready for Approval - task shared to client portal for review
  • Approved - client clicked Approve in portal
  • Changes Requested - client clicked Request Changes
  • Delivered - task closed after approval

Core entity outline

Entities and business rules

Workspace

Represents an agency workspace containing projects, team members, and branding settings.

Fields
id, name, logo_url, created_at
Relations
has many Projects, has many Users
Project

Represents a single client engagement with a set of deliverable tasks and a portal link.

Fields
id, workspace_id, client_name, title, portal_token, status
Relations
belongs to Workspace, has many Tasks
Task

Represents an individual deliverable tracked on the kanban board with time entries and approval state.

Fields
id, project_id, title, description, stage, assignee_id, due_date, total_minutes
Relations
belongs to Project, has one ClientApproval, has many ActivityLogs
ClientApproval

Records a client decision made through the portal for a specific task.

Fields
id, task_id, decision, client_note, submitted_at
Relations
belongs to Task
ActivityLog

Timestamped record of all status changes, time entries, and approval events for audit and progress display.

Fields
id, task_id, event_type, actor, metadata, created_at
Relations
belongs to Task

Business rules

  • A task cannot be moved to Ready for Approval without a title and assignee.
  • Only tasks in Ready for Approval stage appear in the client portal.
  • Client portal access requires a valid portal_token in the URL; no login required.
  • When a client approves a task, the system automatically moves it to Approved and then Delivered.
  • Time entries cannot be negative and total_minutes is the sum of all completed timer sessions.

Architecture and data flow

Components, integrations, and controls

Kanban Board UI

Render task cards in stage columns with drag-and-drop reordering and inline timer controls.

Client Portal Renderer

Serve a read-only project view using a portal token, displaying progress and approval buttons.

Approval Service

Process client approval or change-request submissions and update task stage and activity log.

Notification Dispatcher

Trigger transactional emails to operators and clients when task stages change or approvals are submitted.

Integrations

  • Transactional email via Make webhook for approval and status notifications
  • Supabase Storage for agency logo and deliverable file uploads
  • Supabase Auth for agency team member authentication

Data flow

  1. Operator creates project in Lovable UI, data persists to Supabase Postgres.
  2. Task stage changes update the tasks table and insert an ActivityLog row.
  3. Client portal reads project and task data via portal_token without auth.
  4. Client approval writes a ClientApproval row and triggers a Supabase webhook.
  5. Make scenario receives webhook and sends transactional email to operator.

Failure handling

  • If the email webhook fails, the approval still persists in the database and the operator sees it in the activity log.
  • If a client submits an approval for a task no longer in Ready for Approval, the system rejects the submission with a stale-state message.
  • If Supabase Storage is unavailable, task creation still succeeds without attachments and the operator can retry the upload.

Security

  • Row-level security on Supabase tables ensures clients can only read projects matching their portal_token.
  • Agency team members authenticate via Supabase Auth with workspace-scoped access.
  • Portal tokens are unguessable random strings with no sequential pattern.

Rate limits

  • Portal approval submissions limited to 10 per task per hour to prevent accidental spam.
  • Time tracking timer starts limited to one active timer per user per workspace.

Deliverables and acceptance

Definition of done for the MVP

Deliverables

  • Lovable app with internal kanban board and client portal views
  • Supabase schema for Workspace, Project, Task, ClientApproval, and ActivityLog
  • Make scenario for approval and status-change email notifications
  • Railway deployment with Postgres and any serverless functions

Acceptance criteria

  • An operator can create a new client project with at least 3 deliverable tasks in under 5 minutes from the onboarding wizard.
  • Dragging a task card to Ready for Approval makes it visible in the client portal at the shared link within 2 seconds.
  • A client clicking Approve in the portal moves the task to Delivered and creates an ActivityLog entry within 3 seconds.
  • Starting and stopping a task timer accumulates total_minutes correctly and persists across page reloads.
  • The agency logo uploaded in workspace settings appears in the top-left of the client portal header.

Recommended stack

Enough technology for the first version

Frontend app

Lovable

Rapidly build the dual-view interface with kanban interactions and client portal pages using a visual builder with Supabase integration.

Database and auth

Supabase (via Railway)

Relational storage for projects, tasks, approvals, and activity logs with row-level security separating agency and client data access.

Automation glue

Make

Route approval notifications and status-change emails without embedding email infrastructure in the core app.

Backend hosting

Railway

Host any serverless functions for portal link generation and webhook handlers alongside the database with simple deployment.

Object storage

Supabase Storage

Store agency logos and deliverable attachments referenced by task cards and the client portal.

Why this is sufficient

Lovable handles the dual-view UI complexity with built-in Supabase bindings, while Railway provides reliable backend hosting for any edge functions. Make acts as bounded glue for email notifications triggered by approval events, keeping the core app focused on task and portal logic.

Not required for the MVP

Separate analytics platform beyond the activity logCustom domain management for client portalsSSO or enterprise identity provider integrationMobile native app
Next stepTurn the blueprint into an execution plan

Copy the build prompt, model the operating cost, and choose where to deploy.

Build and ship

Execution

Build, price, and deploy the MVP

Once the blueprint is clear, use the prompt, cost model, and deployment options to start building.

Build prompt

Copy this into a builder

Lovable

Build prompt

Your build prompt is ready

Open the prompt pack whenever you are ready to take this blueprint into your builder.

Based on the blueprintReady for your builderFollow-up steps included

Cost calculator

Model the MVP operating cost

A technical run-cost estimate for the first production version. Team, acquisition, payment fees, and business COGS are excluded.

Estimated monthly total$30-$90

$15-$45 per 500 generated outputs

Generated outputs / month1,000 generated outputs
Selected pathEasiest
Pricing checkedAug 2, 2026

Usage assumptions

Use beta workload metrics when available.

Infrastructure approach
Managed app hosting, database, backups, and basic observability for the ai-generation workflow.
Cost breakdown

$30-$90 per month

Low and high values allow for usage variance and plan headroom.

Managed infrastructure

Managed app hosting, database, backups, and basic observability for the ai-generation workflow.

50K generated outputs included, then $8-$20 per 100K generated outputs
$25-$65
Transactional email

Transactional email is implied by the source workflow or feature list.

3K generated outputs included
$0
Object storage

Object storage is implied by the source workflow or feature list.

Monthly allowance from this idea's operating profile
$5-$25

Included

  • Application hosting
  • Relational database
  • Basic backups
  • work items, delivery signals, and cycle outcomes state
  • Transactional email
  • Object storage

Not included

  • Paid acquisition
  • Founder or team time
  • Tax or legal review
  • Custom enterprise procurement

Pricing basis

The estimate combines the selected infrastructure path, required operating modules, selected optional modules, and usage above included monthly allowances. Taxes and regional uplifts are excluded.

Deployment options

Pick the operational tradeoff

Choose based on operating preference, not only the headline price.

EasiestRecommended

Railway

Fast Docker deployment for the app, database, worker, and preview workflow without managing a VPS.

$15-90/month before usage-heavy add-ons

Good fit

  • Fast setup
  • Low starting cost
  • Good preview workflow

Limitation

Usage billing needs active monitoring as traffic and jobs grow.

Cheapest

Vultr

Run the app, worker, and database on one small Vultr VPS with Docker Compose and explicit backups.

$8-60/month before managed add-ons

Good fit

  • Predictable baseline
  • Portable setup
  • Room for workers

Limitation

You own patching, backups, monitoring, and incident response.

More control

DigitalOcean

Separate application, worker, data, storage, and backup responsibilities as the workload grows.

$10-120/month before managed add-ons

Good fit

  • Cloud VPS control
  • Global regions
  • Room for workers

Limitation

You own server setup, patching, backups, and operational monitoring.